This section contains information on:
Delivery, Post & Packing
All orders received should be despatched within *48 hours.
Any orders placed on a weekend will be treated as if they were placed on Monday.
Please allow up to five working days for delivery. We may need to contact you in
the event of your placing a high value order to confirm delivery details, before
despatching the order.
Post and Packing - Customers outside the UK: All postage prices are for the UK only,
export orders are posted using Royal Mails delivery service. Please contact us for
prices for posting abroad. It is possible to order goods online for delivery to most
countries world-wide, however, due to overseas postal delays it is not always possible
to work out a precise delivery time.
*Next Day service is subject to stock availability
Payment:
CreatePlates.com uses globally recognized third party payment processors
Worldpay and Paypal to take your payment. This means that you can be sure of a 100% secure transaction
with the peace of mind that your credit card details are never stored on our server. We operate a strict
privacy policy with our customers and we promise never to sell your email address to other parties.
Refunds and Disputes:
All requests for refunds to CreatePlates will be given
at the discretion of the Company Management. All errors and or mistakes made by CreatePlates
will be corrected by us. All refunds will carry a small administration charge (this will be equal to the
payment processors charges for handling the secure details and transaction) if we are found not
to be at fault.
Returns Policy
CreatePlates.com will replace any item that results from an error
made by us or from a defective item. However, you must return the defective product. You
must advise us by letter or email within 7 days and return the plate within 14 days of
delivery to you. You will not be charged any additional shipping or handling fees for
replacement shipments. To make a return, please give the reason for the return and wrap
the package securely. Then send it to this address: CreatePlates.com, PO BOX 1435, HUDDERSFIELD, HD1 9BG.
Complaints
We strive to give the best possible service and customer satisfaction,
if you have any complaints regarding your Web Order please e-mail our
CreatePlates complaints team
Errors and Omissions
We strive to ensure that the information on our site is accurate and
up to date. We will promptly correct any errors brought to our attention. If you find an error please contact
errors
IMPORTANT Displays are for illustration only, plates may differ from those shown. If in doubt please
phone or e-mail our Sales team, who will be pleased to advise. We reserve the right to withdraw
any item from sale, at any point prior to dispatch, for whatever reason. No guarantees are given
as to the accuracy of the colours.
Disclaimer
Any plates ordered through our Designer plates section are for off-road use
only, i.e. shows, track days or for simply displaying in your room, office or car windscreen.
They are designed for show purposes only and may not fully comply with requirements for use
on public roads. We accept no responsibility when using any of the plates from our Designer
plates section on public roads. Number plates ordered from our Standard UK Plates section are
manufactured to BS AU 145d standard and comply with UK legislation. All our colors are non-metalic unless otherwise stated.
Copyright:
The design and text of this site is Copyright © Createplates.com All
logos, brands and product names are the property of their respective owners, and are offered
as a convenience. No guarantees are given or implied as to the accuracy of any logo or to the
accuracy of the colours used. Please be aware that it is the purchasers responsibility to acquire
the permission of the holder of the copyright or trademark of that logo. The purchaser agrees
to indemnify and hold harmless Createplates.com for any liability incurred as a result of the
purchaser's failure to acquire the aforesaid permission to use any logo or copyrighted material
contained in plates, including but not limited to use of logos in violation of any right of the
copyright or trademark holder of such logos. Please contact us and we will immediately remove your
logo from this site if you do not wish your logo displayed.
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